Program Operations Manager

Program Operations Manager

Full Time
Cairo, Egypt
Posted 3 weeks ago

POSITION VACANT:  Program Operations Manager, ACCESS Health International, Cairo, Egypt

ORGANIZATION BACKGROUND:

ACCESS Health International (AHI) is a non-profit, think tank and advisory group, with the mission of improving access to high-quality and affordable healthcare for all people. AHI advises national and regional governments and the private sector on designing and managing healthcare finance and delivery systems. Established in 2007, the organization is located in India, MENA region, and Singapore and is headquartered in the USA.

AHI’s vision is that all people, no matter where they live or what their age, have a right to access high-quality and affordable healthcare and lead healthy and productive lives.

For more information about AHI, please visit: https://accessh.org/

JOB DESCRIPTION/ RESPONSIBILITIES:

The Operations Manager will be responsible for overseeing and managing the day-to-day operations of ACCESS Health International in Cairo, Egypt. The Operations Manager will oversee and streamline the operational aspects of our consulting projects, ensuring their smooth execution and success. The ideal candidate will bring strong project management skills, attention to detail, and the ability to coordinate with multiple stakeholders to enhance our consulting services.

Key Job Responsibilities:

Project Set up: 

  • Plan and mobilize team with resources to set up the project as per the project plan
  • Recruitment of team members and resource allocation
  • Liaison with stakeholders on project initiation and progress

Project Coordination:

  • Plan, execute, and monitor healthcare consulting projects from inception to completion.
  • Coordinate with internal teams and external stakeholders to ensure timely delivery of project milestones.
  • Prepare and maintain project documentation, including schedules, status reports, and meeting minutes.

Operational Efficiency:

  • Develop and implement standard operating procedures to enhance operational efficiency.
  • Identify and resolve operational issues, ensuring that projects run smoothly and meet client expectations.

Team Management:

  • Supervise and mentor junior team members, providing guidance and support.
  • Foster a collaborative and positive team environment.

Data Management and Analysis:

  • Collect, organize, and analyze data relevant to healthcare management consulting projects.
  • Assist in preparing reports, presentations, and proposals based on data analysis.

Client Interaction:

  • Act as the primary point of contact for clients, addressing inquiries and providing regular updates on project progress.
  • Assist in preparing and delivering client presentations and communications.

Administrative Duties:

  • Manage administrative tasks such as travel arrangements, expense reporting, and office supplies procurement.
  • Maintain confidential records and ensure compliance with organizational policies and procedures.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES: 

Qualifications

Master’s degree in healthcare management, business administration, public health, or a related field. Experience in business consulting is desirable

Experience

  • Minimum of 5 years of experience in operations, project management and business consulting, preferably in the healthcare sector.
  • Prior experience or exposure in Lifesciences / Pharmaceuticals is desirable
  • Proven experience in managing multiple projects simultaneously.
  • Must be able to work various hours and locations based on business needs.
  • Self-directed and able to perform independently with minimal oversight.

Skills and Competencies

  • Project Management: Strong organizational skills with the ability to manage multiple projects concurrently and meet deadlines.
  • Communication: Excellent verbal and written communication skills, capable of preparing clear and concise reports and conducting presentations.
  • Interpersonal Skills: Strong interpersonal skills with the ability to interact effectively with clients, team members, and other stakeholders.
  • Analytical Skills: Proficient in data collection, analysis, and reporting.
  • Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with project management software.
  • Problem-Solving: Proactive and resourceful in identifying and resolving issues.
  • Leadership: Ability to supervise and mentor junior team members, fostering a collaborative team environment.
  • Flexibility: Ability to adapt to changing priorities and work effectively under pressure.

NATURE OF EMPLOYMENT:

The selected candidate shall be offered a one-year contract, with the possibility of extension, based on continued availability of funding and performance.

LOCATION: Cairo, Egypt

REPORTING TO: Director – Operations & Strategic Growth

GRADE LEVEL: M2

HOW TO APPLY:

Eligible candidates interested in this position are requested to share their resumes with the job title mentioned in the subject line to the below email id by July 10, 2024.

[email protected]

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